Support Engineer II

Replit
Foster City, CA
Job Description
Replit is a software creation platform enabling anyone to turn ideas into apps with AI. They provide tools like Zendesk, Linear, and Slack, and encourage developers to build solutions using Replit's tools. This role focuses on providing support to developers, troubleshooting issues, maintaining the Knowledge Base, and lead initiatives to improve team efficiency.

Requirements

  • Prior experience in software development or systems engineering
  • Demonstrated experience building and debugging applications with Javascript, Python, or similar languages
  • Excellent communication skills
  • Experience with support tools and ticketing systems (e.g. Zendesk)
  • Ability to work independently and collaboratively

Benefits

  • Competitive Salary & Equity
  • 401(k) Program
  • Health, Dental, Vision and Life Insurance
  • Short Term and Long Term Disability
  • Paid Parental, Medical, Caregiver Leave
  • Commuter Benefits
  • Wellness Stipend
  • Autonoumous Work Environement
  • In Office Amenities
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