Support Lead

Five Below
Any Location, MD
Category Retail
Job Description
Role Overview

The Support Lead ensures all crew members are providing excellent customer service, trains the crew on customer service, and oversees the daily activities of all store associates. They also assist with receiving and organizing new stock, manage the store's opening and closing procedures, and support the onboarding and ongoing training of associates.

What You Will Do

The Support Lead will be responsible for driving store sales, controlling expenses, and performing store maintenance. They will also partner with the store leadership team in merchandising procedures and World Recovery.

Why It Might Be a Fit

The Support Lead will be a great fit for someone who is able to multi-task, maintain composure under pressure, and communicate effectively with customers and team members.

Requirements

  • High School Graduate or equivalent
  • College experience preferred
  • Minimum 1 years of management experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure

Benefits

  • Dental insurance
  • Vision insurance
  • Health coverage
  • Financial wellness
  • Personal wellness
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