Role OverviewThe Support Lead ensures all crew members provide excellent customer service, trains them on the B.E.S.T. customer service experience, and oversees daily activities. They also assist with receiving and organizing new stock, act as Manager on Duty, and manage store operations.
What You Will Do
The Support Lead will ensure a fast, friendly checkout experience, train crew members, and assist with receiving and organizing new stock. They will also act as Manager on Duty and manage store operations.
Why It Might Be a Fit
The Support Lead must have excellent verbal and written communication skills, the ability to multi-task, and creative thinking. They must also be able to maintain composure under pressure and work a flexible schedule.
Requirements
- High School Graduate or equivalent
- College experience preferred
- Minimum 1 years of management experience
- Excellent verbal and written communication skills
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
Benefits
- Health coverage
- Financial wellness
- Personal wellness
- Dental insurance
- Vision insurance
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