Support Specialist - Platform

Vista Group
Los Angeles, CA
Job Description
As a Level 3 Support Specialist, you will provide pro-active technical support and incident management services for Vista's Cloud, SaaS, and managed service clients globally. You will work with proactive platform monitoring technology to identify and address incidents, respond to and resolve incidents, and collaborate with Vista teams globally to resolve incidents.

Requirements

  • 3 years or more experience working in IT support or services type role
  • Experience working with Azure, SaaS, VMS, Cloud (preferred)
  • Microsoft AZ900, AZ104 (preferred)
  • Strong knowledge of SQL Server and networking
  • Undergraduate degree in IT (preferred)

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Fun team events including the Vista Innovation Cup
  • Strong mentoring & career development focus
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