Support Team Member

SAVA Global
Ann Arbor, MI
Category Hospitality
Job Description
Role Overview

The Support Team Member is a crucial part of the restaurant's operation, working alongside servers, bartenders, and the culinary team to provide exceptional guest experiences. They must be able to work in a fast-paced environment, maintain awareness of guests and tables, and demonstrate a positive, team-first attitude.

What You Will Do

Responsibilities include welcoming and acknowledging guests, maintaining awareness of tables that need water, clearing, resetting, or additional support, running food accurately, and presenting food professionally. Support Team Members must also be able to communicate clearly, stay productive during downtime, and protect guest privacy and restaurant information.

Why It Might Be a Fit

A successful Support Team Member is able to move with purpose, anticipate rather than react, and communicate clearly. They must be able to work effectively in a high-volume environment, maintain a positive attitude, and demonstrate a willingness to learn and improve.

Requirements

  • Be 16 years of age or older, subject to applicable work and scheduling restrictions
  • Have reliable transportation or a dependable way to arrive for every scheduled shift
  • Maintain dependable and punctual attendance
  • Be available to work a flexible restaurant schedule including weekends, evenings, holidays, and special events
  • Arrive on time, properly groomed, and in complete Sava's uniform
  • Be able to work effectively in a fast-paced, high-volume environment
  • Communicate clearly and respectfully with guests, coworkers, managers, and the culinary team
  • Be willing to receive coaching and immediately apply feedback
  • Maintain a positive, team-first attitude

Benefits

  • Competitive hourly rate
  • Opportunities for advancement and career growth
  • Training and development programs
  • Flexible scheduling
  • Opportunities for advancement to Server position
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