Surgery and Specialty Scheduling Technical Assistant

Lakeview Hospital
Saint Paul, MN
Category Administration
Job Description
The Surgery and Specialty Scheduling Technical Assistant role will work a Split Schedule supporting both Plastic Surgery and Otolaryngology at St Paul Specialty Center 401 and Woodbury.

Requirements

  • High School Diploma or GED
  • Two years post-secondary education in business operations, healthcare, or customer service
  • Three years experience as a medical receptionist, healthcare billing or coding representative, healthcare customer service position, or similar experience
  • Two years customer service, medical or business office experience
  • Two years computer experience, including online insurance eligibility systems, Microsoft Word, Microsoft Excel, or similar programs
  • One year demonstrated healthcare electronic registration system and insurance skills
  • Demonstrated knowledge of insurance terminology
  • Demonstrated knowledge of insurance products, including Preferred Provider Organization, Managed Care, Medicaid, Medicare, Third Party Payors, Work Comp, etc.
  • Familiarity with medical coding systems (ICD 9 & CPT)
  • Demonstrated telephone, written, and oral communication skills
  • Demonstrated strength in managing complex customer relations
  • Demonstrated independent problem-solving skills
  • Demonstrated skill utilizing computerized medical records
  • Demonstrated skill in organizing and prioritizing work with multiple interruptions
  • Demonstrated ability to handle confidential information with discretion
  • Demonstrated ability to be accurate and attentive to detail

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance
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