Surgery Scheduler

We are seeking a Surgery Scheduler to join our team at Texas ENT Specialists. As a Surgery Scheduler, you will be responsible for coordinating all aspects of surgical procedures for our patients. You will work closely with physicians, medical staff, insurance companies, and patients to ensure that surgeries are scheduled, financial clearance is obtained, and the process is conducted smoothly.

What You Will Do

Your key functions will include obtaining and documenting verification of patient benefits, providing financial counseling to patients, working collaboratively with providers and clinic staff, and coordinating all aspects of surgical procedures.

Why It Might Be a Fit

We offer a fast-paced, enriching work environment and an excellent compensation and benefits package, including a competitive salary, medical, dental, vision, long-term disability, life insurance, FSA, HSA, matching 401k, and tuition reimbursement program.

Requirements

• Three years of experience in healthcare, insurance, or related field
• Experience with computer-based software (eClinicalWorks experience preferred in addition to Microsoft Word and Excel)
• Obtains and documents verification of patient benefits to include network participation status, patient out-of-pocket expenses, and exclusions
• Provides financial counseling to patients to include cost estimates, payment terms, collection of payment, and any barriers related to financial clearance
• Works collaboratively with providers, clinic staff, and the CBO team to ensure all financial clearance requirements are met
• Surgical Planning and Coordination: Coordinate all aspects of surgical procedures, including scheduling surgery dates, and pre-operative assessments
• Physician Liaison: Collaborate closely with ENT physicians and other healthcare providers to facilitate seamless coordination of patient care, ensuring that all parties are informed and prepared for surgical procedures
• Resource Management: Coordinate with hospital or surgical center staff to secure operating room availability, necessary equipment, and other resources required for surgical procedures, optimizing efficiency and minimizing delays
• Reviews medical policies to ensure documentation guidelines are met
• Obtains pre-authorizations timely and documents reference/authorization numbers
• Accurately documents all communication

Benefits

• Competitive salary
• Medical
• Dental
• Vision
• Long-term disability
• Life insurance
• FSA
• HSA
• Matching 401k
• Tuition reimbursement program