SV-Host/Door

Sixty Vines
Plano, TX
Category Customer Service
Job Description
At Sixty Vines, our chef-driven menus are inspired by the seasonal cuisine of the wine country, made with local ingredients, and brought to your table fresh from our open scratch kitchen. Our knowledgeable staff can help you pair each dish with the perfect glass.

Requirements

  • Greet and seat all guests in a hospitable, friendly, and timely manner
  • Handle all incoming telephone calls, before the third ring, using professional verbiage and with a positive and uplifting tone
  • Maintain a clean entrance area, hostess stand, and women's restroom
  • Manage reservations system, including seating within reservation times, quoting proper wait names when necessary, and not over or under-booking the restaurant
  • Escorting guests to the proper assigned table while engaging in light conversation and providing the perfect hospitable start to their dining experience
  • Interact with all guests and co-workers in a professional, hospitable, and friendly manner
  • Arrive on time for scheduled shifts, ready to work
  • Properly accept and book reservations
  • Assist in bussing tables, when we are on a wait or in need of a table immediately
  • Provide guest right of way and assist guests needing directions around the restaurant
  • Genuinely thank all departing guests for dining with us, and welcome all guests joining us
  • Be familiar with all restaurant information to be able to answer any guest questions or address any concerns
  • Answer all phone calls and fulfill any guest needs; be able to place calls on hold when needed or direct the call to the proper department; communicate any important information to the managers on duty

Benefits

  • Flexible Schedules
  • 5 Days of PTO (after 1 year and minimum avg. hours worked requirements are met)
  • Insurance After 60 Days: Minimum average hours requirement must be met
  • Average $17+/HOUR INCLUSIVE of TIPS
  • Wine Country Trips Every Quarter
  • WSET / SOMMELIER CERTIFICATION
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