Role OverviewThe 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative environment where our team members and clients can thrive.
What You Will Do
Ensure our systems run seamlessly, support both internal teams and client environments, and contribute to an IT culture built on trust, collaboration, and a shared drive for excellence.
Why It Might Be a Fit
This position offers the opportunity to make a tangible impact through your expertise while working in an environment that values initiative, innovation, and teamwork.
Requirements
- Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
- 4-6 years of IT administration experience
- System administration and IT certifications in Microsoft, or other network related fields are a plus
- Working knowledge of virtualization, VMWare, Hyper-V, or equivalent
- Strong knowledge of systems and networking software, hardware, and networking protocols
- Experience with scripting and automation tools
- A proven track record of developing and implementing IT strategy and plans
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
Benefits
- Travel onsite to client locations as necessary to provide hands-on technical support, troubleshoot issues, and implement solutions to ensure continuity of services
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