Role OverviewThe System Administrator is responsible for managing business critical software and infrastructure, administering security policies, and ensuring high uptime rates. This individual will oversee local area networks, wide area networks, and various networking technologies, including but not limited to VPN, SD-WAN and Wi-Fi.
What You Will Do
Daily tasks may include configuring and enhancing cloud-based solutions, network solutions, and both cloud and local infrastructure. This individual will provide Tier 3 technical support for troubleshooting issues that are more advanced in nature and/or production critical.
Why It Might Be a Fit
This person ensures all incidents and requests are analyzed, resolved and reported back within the promised timeframes and provides leadership guidance to Tier 1 and Tier 2 analysts as needed.
Requirements
- Bachelor’s degree in the computer information field required, and 5+ years of related experience; or an equivalent combination of education, certifications and experience may also be considered
- AWS Cloud administration, solution architecture and design, and cost optimization (3–5 years’ experience)
- Working skill level of networking, switches, VOIP, WAN/LAN, Servers, Wi-Fi, & VPN
- Experience in the setup and support of enterprise level networks (Meraki experience preferred) and firewall/SASE solutions (Fortinet experience preferred)
- Management of solutions in manufacturing environments with high-uptime requirements
- Implement cybersecurity controls in coordination with the cybersecurity team
- Current knowledge of emerging cybersecurity trends and challenges
- Experience with device imaging, setup, and configuration
- Experience with Microsoft Identity Management and Governance (Entra/Azure Identity Governance) or similar IMG/IGA platforms
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