System Customer Service Manager

Test Frontier
Denver, CO
Category Customer Service
Job Description
The System Customer Service Manager is responsible for the planning and coordination of all passenger movement throughout Frontier's 70+ station network, providing leadership and guidance to stations and hubs during regular and irregular operations.

Requirements

  • Demonstrated leadership/management experience in Aviation; minimum 3 years preferred
  • Focused on perfection, attention to detail, ability to multi-task in a fast-paced environment
  • Ability to communicate effectively and follow through of multiple on-going tasks
  • Strong knowledge of customer service, airport and airline operations
  • Excellent communication skills, including ability to successfully interact with airport authorities, government agents and executive leadership
  • Strong interpersonal skills and ability to work well with other departments, agencies and individuals

Benefits

  • Flight benefits for you and your family to fly on Frontier Airlines
  • Buddy passes for your friends
  • Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages
  • Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors
  • Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance
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