Role OverviewHaynes Inc. is searching for a Systems Customer Support Analyst to serve our client, the Department of State (DOS) in Charleston, SC. The candidate must be able to obtain a security Secret Clearance, or already possess one. This is a full-time job with a generous benefits package.
What You Will Do
The analyst will provide first-level technical support for system-related inquiries from overseas users within the Financial Management Office, troubleshoot and resolve issues, and run reports for internal and external use.
Why It Might Be a Fit
The successful employee will demonstrate superior verbal and written communication and organizational skills, dependability and punctuality, flexibility and adaptability, and the ability to develop, communicate, and implement cost-effective solutions to the Department's requirements.
Requirements
- Experience performing technical tasks and analysis
- Customer Service Helpdesk experience
- The ability to multi-task, to trouble-shoot software and system applications, and to learn quickly with little guidance
Benefits
- 11 paid Federal holidays
- Employer Match on 401k
- Paid Time Off
- Medical/Dental/Vision Insurance
- Flexible Spending Accounts
- Life Insurance
- Disability
- Tuition Reimbursement
- free Professional Development & Training Program with 9000+ courses
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