System Network Administrator II

Jackhenry
Springfield, KS
Job Description
At Jack Henry, we're redefining how community banks and credit unions connect with the people they serve. We're seeking a System Network Administrator to join our high-performing team. This role blends network administration with broader system responsibilities, including direct interaction with credit union clients.

Requirements

  • Implementing system enhancements (software and hardware updates) that will improve the performance and reliability of the system
  • Testing of POS peripherals and communication equipment required for implementations
  • Administer AIX servers, including printing support, network configuration, and performance tuning and troubleshooting
  • Perform server upgrades, including data and configuration migration
  • Analyze and troubleshoot network issues and provide recommendations using ping, traceroute, nslookup, ARP, and Wireshark
  • Provide leading phone/virtual support to customers using proper prioritization, documentation, and case/queue management
  • Assist with special projects as assigned by management

Benefits

  • Comprehensive benefits designed to support your physical, mental, and financial health
  • Secure data access
  • Mitigating fraud
  • Seamless integration
  • Opportunities for professional growth and development
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