Systems Administrator/Hardware Technician

IDEMIA National Security Solutions
Saint Albans, VT
Job Description
IDEMIA National Security Solutions (NSS) is seeking a Systems Administrator/Hardware Technician with an active Secret Security Clearance to maintain and support IT systems and highly specialized passport personalization hardware, including laser engravers. This role involves installing, configuring, troubleshooting, and supporting computers, laptops, and W/H equipment at Passport Offices and agencies across the U.S. States Department through a national network of regional service centers.

Requirements

  • Provide planning, installation, training, support, monitoring, and maintenance of HW/SW hardware and software.
  • Coordinate and inform management of IT-related risks.
  • Coordinate and plan for upgrades to ensure data integrity and system reliability.
  • Provide comprehensive hardware and software maintenance including hardware replacement.
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