Systems Administrator II

NASA Jet Propulsion Laboratory
Pasadena, CA
Job Description
Role Overview

The Systems Administrator II provides daily operational support for highly available Windows and Linux servers, systems, and platforms to solve a wide array of customer needs and enable projects to perform and deliver on milestones and deadlines. This individual participates in technical research and development to enable continuing innovation within the infrastructure, and ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values as well as sponsor and cybersecurity requirements.

What You Will Do

Responsibilities include providing primary technical support for end users operating information technology assets in the classified environment, implementing, troubleshooting, and maintaining Information Technology (IT) systems, and working in a heterogeneous environment (Windows and Linux) with a strong focus on problem resolution and customer service.

Why It Might Be a Fit

The candidate must be a self-starter and able to work through complex problems to help customers continue to operate. The individual must possess strong, in-person customer service skills and excellent communication skills, both written and verbal, to resolve customer problems.

Requirements

  • Bachelor’s with 3 years of related experience of systems administration experience in mid-to-large environments, preferably within the U.S. military or intelligence community
  • Master’s degree with 1 year of related experience
  • Current IAT Level II/III or IAM Level I/II/III 8140 Cyber Workforce Management Certification (e.g., Security+, CASP+, Cloud+, CISSP)
  • Active TS/SCI clearance
  • Current Counter-Intelligence (CI) Polygraph

Benefits

  • Health, dental, vision, wellbeing, and retirement plans
  • Paid time off
  • Learning
  • Rideshare
  • Childcare
  • Flexible schedule
  • Parental leave
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