Systems Engineer - MSP

Advanced Intelligence Engineering
Any Location, IL
Job Description
Advanced Intelligence Engineering is a Managed IT Services Provider in Wheaton, IL. AIE services the SMB marketplace in Chicago and the suburbs, providing cutting edge technology support and solutions.

Requirements

  • Design and deploy servers in on-premises and cloud environments, using VMWare, Microsoft Server 2016/2019/2022/2025, and Microsoft Azure
  • Implement and maintain local area networks, including switching, routing, firewalls, and configuration of remote access and site-to-site VPNs
  • Provide professional and responsive client communication and coordination throughout project engagements
  • Serve as top tier of escalation for complex desktop, server and network issues
  • Develop and execute test plans to check infrastructure and system performance
  • Develop best practices standards for client systems
  • Work with Service Delivery Manager to recommend technical direction for managed IT services offerings
  • Work with sales team to scope and present projects and network assessments for both new sales and existing clients
  • Work with other professional services team members to review and continuously improve standard operating procedures and best-practice workflows
  • Provide technology leadership and mentoring to technical staff

Benefits

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Free food & snacks
  • Health insurance
  • Paid time off
  • Training & development
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