Role OverviewThe Case Manager is responsible for providing client services to TANF applicants, including interviewing clients, assessing client situations, and developing client case/service plans.
What You Will Do
Conduct interviews, verify client information, maintain client records, process applications, and make referrals for community resources and services.
Why It Might Be a Fit
The ideal candidate will have excellent customer service skills, good listening skills, and experience working with Native Americans. They must also be trustworthy, able to make timely decisions, and prioritize work.
Requirements
- High School Diploma or GED
- Associate Degree in Human Services or related field with one year case work experience
- Twenty-four semester hours of college coursework with a Human Services focus or related field with two years relevant experience
- Valid driver's license
- Experience working with Native Americans
- Excellent customer service skills
- Good listening skills
- Keyboarding skills for data entry
- Computer literacy and proficiency in Microsoft Office (particularly Word, Excel, Outlook)
- Knowledge of Federal, State, and Tribal Law on abuse and neglect of individuals
- Knowledge of Confidentiality Laws and Regulations
Benefits
- Paid time off
- Paid holidays
- Health insurance
- Retirement plan
- Learning budget
- Parental leave
- Wellness program
- Visa/relocation assistance
- Remote flexibility
- Stipends
- Bonus/commission
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