Tasting Room Associate

Living Roots Wine &
City of Rochester, NY
Category Customer Service
Job Description
Role Overview

The Tasting Room Associate will be a thoughtful and enthusiastic team member who contributes to a positive work environment and represents Living Roots. They will have a proficient knowledge of Living Roots history, products, and wine clubs, and educate customers on available wines. They will maintain a safe and clean workspace and adhere to food safety and sanitation regulations.

What You Will Do

Process transactions accurately, maintain a safe and clean workspace, and educate customers on available wines. You will also have the opportunity to learn and expand your knowledge about wine.

Why It Might Be a Fit

This position requires a passion for wine, strong communication and interpersonal skills, and the ability to work weekends and holidays as needed. You will be part of a dynamic and collaborative work environment with opportunities for growth and advancement.

Requirements

  • Previous customer service experience, preferably in the hospitality or wine industry.
  • Strong communication and interpersonal skills.
  • Passion for wine and a desire to learn and expand knowledge about wine.
  • Ability to work weekends and holidays as needed.
  • Ability to lift 25 lbs. from the ground frequently throughout shift.
  • Standing for entire shift.

Benefits

  • Competitive hourly wage plus tips.
  • 40% employee discount on wine, food, and merch purchases.
  • 401k with employer match after 1 year/1,000 hours worked.
  • Opportunities for growth and advancement within the company.
  • A dynamic and collaborative work environment.
]]>