Tax Coordinator Supervisor

Anderson Business Advisors
Las Vegas, NV
Category Operations
Job Description
Tax Coordinator Supervisor oversees a team of Tax Coordinators, ensuring exceptional client experiences and effective team performance. This role involves coaching and developing team members, utilizing data analytics to measure performance, and collaborating with other departments to continuously improve the client experience.

Requirements

  • A strong background in building and leading teams in customer service or a related field.
  • Minimum 2 years of experience leading and coaching teams.
  • Minimum 3 years of experience in customer/client service.
  • Bachelor’s degree in a related field.
  • Experience with telephone-based customer service.
  • Outstanding written and verbal communication skills.
  • Strong ability to create and implement solutions.
  • Ability to work in a fast-paced environment.
  • Tax firm experience is a plus.

Benefits

  • Hybrid work schedule
  • Comprehensive medical, dental, vision, and short-term disability coverage
  • 401(k) matching program
  • Generous paid time off
  • Gym membership subsidy
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