Role OverviewThe Team Coordinator will oversee, monitor, mentor, coach, and assist employees in the assigned department with daily operational issues in a manner that meets or exceeds expectations for courtesy, sense of urgency, and understanding of issues and accuracy of response.
What You Will Do
Responsibilities include supporting employees in their daily activities, assisting management with coaching, training, and onboarding of assigned department employees, and monitoring operational demand to ensure service level agreements are met.
Why It Might Be a Fit
The ideal candidate will have three years of data look-up/data entry experience, experience in customer service involving complex analytical problem-solving skills, and experience in a healthcare setting with emphasis in a customer service/medical industry.
Requirements
- Three years data look-up/data entry experience
- Three years' experience in customer service involving complex analytical problem-solving skills
- Three years' experience in a healthcare setting with emphasis in a customer service/medical industry
- Bilingual, Spanish
Benefits
- Medical
- Dental
- Vision
- Life, Short and Long-term Term Disability Insurance
- Retirement Funds
- Paid Time Off
- Tuition reimbursement
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