Role OverviewThis role is a part of the AAdvantage Program Strategy team within the AAdvantage group. As a team lead, you will drive strategic decisions that elevate the customer experience and fuel business growth. You will lead high-impact, cross-functional initiatives in partnership with Marketing, Revenue Management, and other teams to deliver transformative results.
What You Will Do
As a team lead, you will drive the evolution of AAdvantage program strategies, guide the application of financial modeling and customer analytics, lead alignment across internal teams and global partners, and strategize and oversee promotional campaigns to elevate member engagement.
Why It Might Be a Fit
This role requires a strong orientation toward experimentation and learning, with the ability to identify emerging trends, test new ideas, and implement improvements that keep the loyalty program competitive and relevant. You will need to be skilled in leading and influencing diverse teams across departments and international partners to drive alignment and successful execution of initiatives.
Requirements
- Bachelor’s Degree or equivalent training/experience
- 4+ years related work experience
- Knowledge of AAdvantage loyalty products and propositions as well as consumer behavior
Benefits
- Travel Perks
- Health Benefits
- Wellness Programs
- 401(k) Program
- Employee Assistance Program
- Pet insurance
- Discounts on hotels, cars, cruises and more
- Paid holidays
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