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Team Lead, Care Management
ArchWell Health
Phoenix, AZ
Category
Healthcare
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Job Description
ArchWell Health is re-imagining the practice of primary care. We are putting the relationship between patient and physician at the center of a value-based model focused on outstanding patient experience, improved access, and better outcomes.
Requirements
Lead a team of RN Care Managers and support staff
Analyze quality performance and collaborate with clinical leadership and operations
Develop and manage team to meet or exceed established goals
Ensure team members are competent in the use of EMR (eCW), care management platform, and other online tools
Work collaboratively with providers, nurses, and other members of the multidisciplinary care team
Monitor quality of RN Care Manager interactions and documentation
Participate in clinical performance improvement activities
Complete daily, weekly, and monthly reports as assigned by leadership
Adhere to established policy and procedure and standards of care
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