Role OverviewAs a Team Lead I, you will lead and inspire a passionate team of retail employees, teaching and motivating them to make every face-to-face interaction simple and memorable. You will build an environment of trust and collaboration, helping your team grow, learn, and deliver legendary WOW moments that show our members they aren't just transactions (they are our friends and neighbors). Beyond the branch walls, you will be an active force in our community, championing local business development and volunteering side-by-side with your team.
What You Will Do
Foster a warm, caring environment, keeping conversations simple and authentic, leading and championing your team, embracing and sharing our technology, cultivating new relationships, and connecting with our local neighborhood.
Why It Might Be a Fit
We are looking for banking leadership, tech savviness, flexibility, certified growth, a 'human first' mindset, and a high-performer attitude. You will be part of a team that cares for our members, and we make sure we care for you with a livable wage, comprehensive benefits, and opportunities for growth and development.
Requirements
- Previous banking experience required, including management and leadership responsibilities
- Degree preferred (4-year degree, but we value real-world experience too!)
- Comfort and confidence using modern technology, including mobile devices, tablets, and web platforms
- Availability to work full-time at multiple locations with flexible hours
- Willingness to earn your Certified Credit Union Financial Counselor Certification
- A 'human first' mindset
- A high-performer attitude
Benefits
- Comprehensive Medical (UPMC)
- Dental (Guardian)
- Vision
- 100% covered Short/Long-term Disability and Life Insurance
- Generous PTO
- 11 paid Federal Holidays
- Birthday off
- Pet Insurance
- Pet Bereavement Days
- Community Impact: Volunteer PTO
- 401(k) matching
- HSA options
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