Role OverviewThe Team Lead assists the General Manager in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in Key Performance Indicators and 100% guest satisfaction. The TL resolves guest and associate issues, and performs other duties as required to develop efficiency and profitability in all aspects of property management.
What You Will Do
The Team Lead will assist the General Manager in ensuring that associates at the property are driving company initiatives to increase revenue, lower costs, and increase guest and associate satisfaction. The TL will also assist in training associates on brand standards and job performance expectations.
Why It Might Be a Fit
The ideal candidate will have prior hotel experience, a high school diploma or equivalent, and the ability to communicate effectively with guests, associates, and outside vendors.
Requirements
- Prior hotel experience
- High School Diploma or General Education Degree (GED)
- One to three months related experience and/or training
- Equivalent combination of education and experience
Benefits
- Weekly Pay
- Competitive Wages
- Great working environment
- Employee Recognition Programs
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Care and Dependent Care Flexible Spending Accounts
- Employer Paid Basic Life and AD&D Insurance
- Employer Paid Long Term Disability
- Optional Employee Paid - Voluntary Benefits
- Short-Term Disability
- Buy-Up Long-Term Disability
- Supplemental Life Insurance
- Dependent Life Insurance
- 401(k) Savings Plan
- Paid Time Off
- Employee Assistance Program (EAP)
- Employee Perks Program offering discounts to major companies
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