Role OverviewThe Team Lead position at Red Door Escape Room is an entry-level leadership role that involves delivering 6-star experiences for guests, leading the team, and maximizing downtime by improving the location's health.
What You Will Do
Responsibilities include owning guest communication, coordinating events, welcoming groups with hospitality, selling merchandise, and maintaining the cleanliness of the front lobby and work space.
Why It Might Be a Fit
The ideal candidate will have a customer service-oriented attitude, strong organizational skills, and the ability to articulate clearly. They will be comfortable with responding to business calls/bookings and able to problem-solve effectively.
Requirements
- Customer service oriented
- Enthusiastic and positive attitude
- Strong organizational skills
- Strong interpersonal communication skills
- Has strong attention to detail
- Punctual and responsible
- Possesses a team player mentality
- Works well in a fast-paced environment
- Ability to problem-solve effectively
- Basic knowledge and understanding of computers
- Able to learn and work our booking software
- Willing to grow and learn in various roles outside of immediate position
- Available to work weekends & evenings
- Available to work a minimum of 32 hours per week
- Must be 18 years of age or older
Benefits
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