Role OverviewThe Team Lead will provide support to the customer in Martinsburg, WV, and be responsible for guiding team members, ensuring good order and discipline, and improving quality and productivity.
What You Will Do
The Team Lead will act on behalf of the group Supervisor, provide guidance and resolution to complex problems, and assist team members in improving performance and completing tasks efficiently.
Why It Might Be a Fit
The ideal candidate will have 1-3 years of practical experience, previous management and leadership experience, and strong communication and research skills.
Requirements
- High school diploma or GED
- 1-3 years of practical experience
- Previous management and leadership experience
- Ability to work with minimal supervision
- Ability to demonstrate research and resolution skills
- Good sense of time management
- Adaptability to frequent changes
- Ability to apply source principles
- Willingness to work as a team player
- Strong sense of customer service
- Experience in identifying and submitting potential problems
- Computer skills, including Microsoft Office applications
- Excellent oral and written communication skills
- Ability to manage confidential performance data
Benefits
- Comprehensive benefits package
- Opportunity to work with exceptional industry professionals
- Exciting projects with government and commercial clients
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