Team Lead, Market Operations - Blue Mound, TX

Carvana
Blue Mound, TX
Category Operations
Job Description
Carvana is seeking a Team Lead for their Market Operations department to manage local hub operations, focusing on customer experience, employee development, and brand consistency. The role requires a strong leader with experience in a fast-paced, customer-centric environment and the ability to manage a team and grow skills. They are looking for someone who thrives in a startup culture and embraces a rapidly evolving team.

Requirements

  • 5+ years experience in a customer-facing team environment
  • 3+ years of management experience
  • Proven history of developing and coaching employees
  • Prior experience with strategic planning, process improvement, and team goals
  • Excellent interpersonal and leadership skills
  • Ability to diagnose and solve problems with varying complexity
  • Willingness to work on weekends
  • Enthusiasm and energy to thrive in a growing start-up atmosphere

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401K with company match
  • Student loan payments
  • Discounts on vehicles
  • Pet benefits
  • Wellness program
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