Register
|
Login
MENU
Home
Employers
Post Jobs
Employer Services
Employer Membership
Search Resumes
Job Seekers
Search Jobs
Post Resume
Job Seeker Services
Employer Lists
Register
Login
Register
|
Login
Team Lead, Support Operations
Infor
Alpharetta, GA
Category
Customer Service
Apply for Job
Job Description
Infor is seeking a Support Operations Team Lead to lead Product Support Analysts supporting Department of Defense (DoD) customers utilizing Infor's Hospitality Management Solution (HMS). This role is responsible for overseeing the day-to-day activities and KPI's of the Product Support team.
Requirements
Experience managing, mentoring, and coaching a team
Experience with customer service practices and procedures
Experience working in product support
Ability to work weekends and holidays as needed
US Citizenship is required due to US Government contract requirements
]]>