Role OverviewA Team Leader who can act as a brand representative embodying the brand values and mastering every stage of the Valentino Client experience. Serve as point of reference in supporting the sales team and extending partnership with store management to guarantee proper implementation of all store-related activities.
What You Will Do
Meet individual sales target and contribute to the overall store sales objectives. Achieve KPIs, develop and retain existing clients, recruit new and potential ones, and engage clients through every selling opportunity.
Why It Might Be a Fit
The ideal candidate will have a deep understanding of client needs and behaviors, be solution-oriented, and have strong interpersonal skills to build relationships and ensure team alignment.
Requirements
- Sales achievement – meet individual sales target and contribute to the overall store sales objectives.
- KPIs achievement – have a clear understanding of the correlation between every step of the client experience with each associated KPI.
- Client engagement – focus on development and retention of existing clients, recruitment of new and potential ones.
- Client data acquisition – exploit every opportunity to collect data from new potential clients, enriching the prospect data base while maintaining and updating the current client list.
- Product knowledge – master the know-how of every Valentino creation and convey an engaging / proper story telling around it.
- Perform every task in full compliance with operations guidelines.
- Provide support when needed to the execution of the main operational and administrative tasks.
- Ensure the implementation of all store policies and procedures, utilizing effectively the company tools and systems.
Benefits
- Inclusive and open-minded community
- Colleague-centric approach
- Opportunity to grow in a reality where business and creativity meet
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