Team Leader

Primark
New York, NY
Category Retail
Job Description
Role Overview

As a Team Leader, you will drive sales and deliver an outstanding customer experience by leading, motivating, and developing your team of colleagues. You will collaborate closely with the management team to support the daily running of the store, uphold excellent operational standards, and create a high-performing and engaged colleague experience.

What You Will Do

As a Team Leader, you will provide clear direction, daily coaching, and in-the-moment feedback to ensure colleagues understand expectations, deliver great service, and maintain strong store standards.

Why It Might Be a Fit

If you thrive outside your comfort zone, apply to join us as an in-store Team Leader.

Requirements

  • The ability to lead, motivate, and manage a team effectively, fostering a positive and supportive working environment.
  • Strong customer service skills with the ability to deliver a great shopping experience and resolve issues confidently.
  • Good organizational and time management skills, with the ability to prioritize and manage multiple tasks.
  • The ability to think on your feet, solve problems, and adapt to changing store needs or customer demands.
  • Clear and effective communication skills for interacting with customers, colleagues, and management.
  • Confidence using retail technologies, including cash registers, self-checkouts, tablets, and handheld POS devices.

Benefits

  • Competitive benefits
  • Work-life balance
  • Robust onboarding period
  • Empowerment to succeed
  • Tools for excelence
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