Role OverviewThe Team Member is responsible for providing exceptional customer service while accurately processing transactions in a fast-paced quick-service restaurant environment. This role involves greeting customers, taking orders, handling payments, and ensuring a smooth checkout experience.
What You Will Do
Greet customers warmly and take their orders accurately, process payments efficiently, provide information about menu items, and answer customer inquiries.
Why It Might Be a Fit
Must be a minimum of 18 years old, genuine interest in providing a positive guest experience, friendly, outgoing, approachable personality, ability to work well with others, and strong communication skills.
Requirements
- Must be a minimum of 18 years old
- Genuine interest in providing a positive guest experience
- Friendly, outgoing, approachable personality
- Ability to work well with others and support a positive work environment
- Ability to work in a fast-paced environment
- Dependable
- Flexible to work nights, weekends, and holidays
- Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations
- Strong communication skills and ability to handle stressful situations
- Strong problem-solving skills and ability to exercise good judgment
- Ability to use basic math; e.g., addition, subtraction, and basic fractions
- Must successfully complete required airport security and background screening, including a federal background check.
Benefits
- Starting Pay: $16 per hour, plus tips
- Dental and Vision Insurance: Available after 60 days
- Health Insurance: Available to eligible full-time employees after 1 year
- Additional Benefits: EAP, Critical Illness, Hospital Indemnity, and Life Insurance options
- 401(k) Retirement Savings Plan: Available after 6 months
- Employee Discount: Available at Skyport restaurant and retail locations
- Paid Leave: Provided in accordance with applicable state and federal laws
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