Tech Enablement Lead, B2B Operations

The Tech Enablement Lead will lead the technology that supports CookUnity's B2B operations and Smart Fridges program. This is a hands-on leadership role that requires experience managing engineers, strong hands-on software engineering experience, and hands-on experience building and operating physical devices with embedded Linux or comparable IoT software in the field.

What You Will Do

The Tech Enablement Lead will manage and develop a Tech Enablement Engineer, work hands-on with the engineer covering Smart Fridges hardware and OS, and collaborate with Product, Engineering, Operations, Healthcare, Sales, Marketing, and CX leaders. The role involves owning the direction and reliability of internal tools, automations, and integrations, leading the hardware and operating-system work needed to deploy and support hundreds of Smart Fridges, and helping the team move quickly without creating fragile workflows.

Why It Might Be a Fit

The ideal candidate will have experience managing engineers, strong hands-on software engineering experience, and hands-on experience building and operating physical devices with embedded Linux or comparable IoT software in the field. They will also be able to turn ambiguous operational needs into priorities, technical plans, and clear decisions with technical and non-technical stakeholders.

Requirements

• Experience managing engineers, including coaching, feedback, prioritization, and accountability for delivery.
• Strong hands-on software engineering experience across backend services, integrations, and internal applications, with proficiency in JavaScript/TypeScript or Python and working knowledge of SQL.
• Hands-on experience building and operating physical devices with embedded Linux or comparable IoT software in the field.
• Demonstrated experience scaling a device fleet beyond hand-configured deployments, including reproducible provisioning, remote software updates, staged releases and rollback, telemetry, security, and field support.
• Experience designing reliable production workflows using APIs, webhooks, scheduled jobs, and third-party systems, including retries, idempotency, monitoring, and data reconciliation.
• Experience with cloud deployment, CI/CD, access management, and incident response for systems that business teams depend on.
• Sound judgment about security and privacy, including when to involve specialist reviewers for sensitive customer or healthcare data.
• Ability to turn ambiguous operational needs into priorities, technical plans, and clear decisions with technical and non-technical stakeholders.
• Fluent English communication skills, written and spoken, for collaboration across teams and regions.

Benefits

• Get paid in USD.
• Work remotely: design the life that you want.
• 15 business days of vacation each year from the start date.
• 16 fully paid Argentinean holidays.
• Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider.
• 5-year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical.
• Paid family leave.
• Compassionate Leave: 3-5 days each time the need arises.
• Personalized English coach.