Tech Supervisor II (226 Days)

Dallas Independent School District
Dallas, TX
Job Description
Supervise Client Support Services Campus Technologists and support other Information and Technology Services Departments to ensure campus technology services are completed within established Service Level Agreements.

Requirements

  • Supervise Client Support Services Campus Technologists
  • Support other Information and Technology Services Departments
  • Dispatch Dallas ISD school technology support resources
  • ITIL process management
  • Remedyforce system management and reporting
  • Review technology services performed at Dallas ISD schools
  • Interact with principals and campus administrators
  • Recommend technology solutions to campus administrators
  • Communicate technical updates to Desktop Support Services staff
  • Oversee all phases of district wide campus technology projects
  • Assist district testing coordinators with configuration online testing environments
  • Performance assessments and coaching of regional campus support staff
  • Monitor, verify and approve payroll documentation for Campus Technology Specialist and Technologist

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance
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