Technical Account Manager

LILT
Washington, CA
Category Consulting
Remote
Job Description
LILT is a leading AI translation company seeking a Technical Account Manager to bridge the gap between engineering teams and strategic clients. The role involves technical onboarding, solution design, on-site support, troubleshooting, and providing expert guidance on a platform they are making accessible to everyone. It requires a technical background, strong communication skills, and a passion for customer success.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related technical field.
  • 4+ years of experience in a customer-facing technical role.
  • Strong AI knowledge including LLM understanding, batch learning, on-line learning and context windows.
  • Proficiency in at least one programming or scripting language.
  • Experience with enterprise software deployments and integrations.
  • Excellent problem-solving and analytical skills.

Benefits

  • Competitive salary and benefits package
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