Technical Account Manager

Bland
San Francisco, CA
Job Description
At Bland, we’re building the most human AI phone agents in the world. We're hiring a Technical Account Manager (TAM) who will own the post-sales journey end-to-end, ensuring every customer launches quickly, hits quantifiable KPIs, and sees unmistakable ROI from our agents.

Requirements

  • 5+ Years in Technical Customer-Facing Roles
  • API & Integration Fluency
  • Escalation & Incident Management
  • Strong Communication Skills
  • High EQ & Customer Advocacy
  • Cross-Functional Collaboration
  • Thrives in Fast-Paced Environments

Benefits

  • Meaningful equity
  • Benefits
  • Gorgeous office in Jackson Square, San Francisco (rooftop views & great coffee shops nearby)
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