Technical Account Manager (TAM)

Level 3 Audiovisual
Mesa, AZ
Category Engineering
Job Description
Role Overview

The Technical Account Manager (TAM) serves as the technical leader for enterprise accounts, partnering closely with clients to solve complex AV technology challenges and drive long-term technology strategy.

What You Will Do

Serve as the technical lead and trusted advisor for enterprise customers, guiding AV standards, architecture, and technology strategy.

Why It Might Be a Fit

The ideal candidate combines deep technical expertise with strong business acumen and relationship management skills, serving as a trusted advisor to both customers and internal stakeholders.

Requirements

  • Bachelor's degree in Computer Information Systems, Engineering, or related field
  • 10+ years of professional audiovisual industry experience
  • AVIXA CTS-D and ANP certifications within the first year of employment
  • AQAV CQD and CQT certifications within the first year of employment
  • Audinate Dante Level 3 certification within the first year of employment
  • Shure Integrated Systems Level 2 and Master Class: Wireless Best Practices & Techniques certification within the first year of employment
  • Q-SYS Quantum, ACPR Level 2, and Seervision Level 2 certifications within the first year of employment
  • Biamp Tesira Design Level 02, Forte, Server, and Server-IO certifications within the first year of employment
  • Crestron DMC-D-NVX, CTI-FZS, IVC-D, and IVC-E certifications within the first year of employment
  • Netgear AV Level 3 and IPMX certifications within the first year of employment
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