Role OverviewThe technical advisor focuses on customer service to accommodate clients' fleet needs, working with a team of professionals dedicated to providing exceptional customer service.
What You Will Do
Answer inbound calls, make necessary outbound calls, assist with processing and updating items submitted electronically, and handle clients' needs according to protocol and situations.
Why It Might Be a Fit
The ideal candidate has strong written and verbal communication skills, problem-solving skills, experience in automotive, fleet, or maintenance & service, and a desire to provide concierge-level customer service.
Requirements
- Strong written and verbal communication
- Proficient in using a computer and multiline phone system
- Strong problem-solving skills
- Experience in automotive, fleet, or maintenance & service
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