Role OverviewAt Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences.
What You Will Do
Analyzes the customer’s existing products/processes and consults with customer to map existing system to the JH product. Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation.
Why It Might Be a Fit
We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Requirements
- Minimum of 5 years of work experience in a financial institution or FinTech.
- Minimum of 2 years of ACH experience.
- Minimum of 2 years of Symitar experience.
- Previous work in application analysis/product management
- Strong knowledge of Jack Henry products, equivalent competitor products, and understanding of application functions.
- Strong computer skills and knowledge of information systems.
- Strong business operations including concepts, structures, etc.
- Strong organizational skills.
- Strong ability to analyze/convert customer information and processes for setup in Jack Henry system.
- Ability to communicate complex information in user-friendly terms.
- Strong ability to work within a deadline-driven environment.
Benefits
- Comprehensive benefits designed to support your physical, mental, and financial health
- Data access, mitigating fraud, and enabling seamless integration
- Empowering our teams to build innovative solutions that meet the evolving needs of accountholders
- Inclusion, sustainability, and community impact
- Equal opportunity employer
- Protection of uniqueness each of us brings
- Innovation flourishes by including all voices
]]>