Role OverviewThe Technical Integration Specialist is a customer-facing role responsible for implementing, configuring, and supporting ancillary integrations for McLeod Software customers. This role partners with customers, vendors, and cross-functional teams to deploy, troubleshoot, and optimize integrated solutions.
What You Will Do
Implement, configure, test, and support ancillary software integrations for McLeod Software customers. Provide technical consulting and implementation support during onboarding, upgrades, and production support.
Why It Might Be a Fit
6+ years experience providing customer software/technical support; or Bachelor’s with 2+ years experience providing customer software/technical support role, required. Previous experience training customers or end-users.
Requirements
- 6+ years experience providing customer software/technical support
- Bachelor’s with 2+ years experience providing customer software/technical support role
- Previous experience training customers or end-users
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