Role OverviewThe Technical MATM Consultant is a hands-on technical role responsible for the configuration, integration, support, and ongoing technical design of the organization's Transportation Management System. The role requires direct experience with Manhattan Active Transportation Management (MATM) and the ability to make and validate configuration changes, troubleshoot issues, and support day-to-day transportation operations.
What You Will Do
Key responsibilities include MATM configuration and application support, integration design and technical direction, technical design and delivery, and production operations.
Why It Might Be a Fit
This is an individual-contributor role requiring both hands-on MATM expertise and the ability to make sound technical design decisions. The successful candidate will have strong analytical and problem-solving skills, the ability to work independently, and the ability to communicate technical designs and issues clearly to developers, business users, vendors, and technology leaders.
Requirements
- Hands-on experience implementing, configuring, or supporting Manhattan Active Transportation Management
- Demonstrated ability to navigate MATM administration and configuration capabilities and make application configuration changes
- Experience troubleshooting MATM configuration, processing, data, and integration issues
- Strong understanding of transportation-management processes, including transportation planning and optimization, shipment and load creation, routing and consolidation, carrier selection and tendering, rating and accessorial charges, and freight settlement or financial integration
- Experience designing and supporting integrations between a TMS and internal enterprise systems
- Working knowledge of REST APIs, JSON, web services, event-driven integrations, message queues, or middleware platforms
- Ability to review technical interface specifications, payloads, field mappings, and data transformations
- Experience using logs, monitoring tools, application data, and error messages to troubleshoot technical problems
- Experience supporting enterprise applications in production environments
- Strong analytical and problem-solving skills
- Ability to work independently and take technical ownership of an issue through resolution
- Ability to communicate technical designs and issues clearly to developers, business users, vendors, and technology leaders
Benefits
- Comprehensive extended health and dental coverage for you and your family
- Employee wellness programs where applicable
- Competitive paid time off, sick leave, and public holidays
- Flexible leave policies that respect local labour standards
- Employee stock options (ESOP), where applicable
- Dedicated learning and development budget, with support for skills, leadership, and career progression
- Flexible work options, including remote and hybrid work arrangements
- Equipment and workstation allowances, internet and business travel reimbursements, team events and offsites
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