Role OverviewHundreds of scientists build our benchmarks on Latch's internal evaluation platform, and you'll be the engineer who makes sure that platform works for them. This is a hybrid product, operations, and engineering role. You'll own technical onboarding for new bioengineers, triage and fix bugs, write the docs, and run beta tests on new features before they reach the full scientist team.
What You Will Do
Own the technical enablement lifecycle for work trials, contractors, hires, and departures. Provision everything someone needs on day one, and revoke all of it reliably when they leave.
Why It Might Be a Fit
IT and systems experience, AI Native, Scripting and automation, Engineering fluency, Security mindset, Clear communicator, Bonus: scientific background.
Requirements
- 2+ years in IT, systems administration, or IT/eng ops at a fast-moving tech company
- Hands-on with Google Workspace admin, an MDM (Jamf, Kandji, or similar), and an identity provider with SSO/SCIM
- Working knowledge of AWS/GCP IAM and GitHub org admin
- Enough engineering ability to read code, reproduce a bug, and ship small fixes
- Experience in biology, bioinformatics, or a lab setting, or prior work in support or solutions engineering for a technical product
Benefits
- Base Salary $150k-$180k
- Performance Bonus
- Great Equity
- Unlimited PTO
- Every lunch and dinner is paid for
- 100% premium covered on Cigna's platinum health plan ($0 premium, $0 deductible) and 50% premium coverage for dependents
- 100% coverage for top-tier Guardian dental and vision plans
- We sponsor most work visas
- Relocation Assistance
- 401(k) Plan
- Company-Sponsored professional development
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