Technical Services Engineer, FlashArray

Pure Storage
Lehi, UT
Category Engineering
Job Description
Pure Storage is seeking a Technical Support Engineer to join their 24x7 Support team based in Lehi, Utah. This role involves troubleshooting diverse issues within FlashArray products, working both independently and collaboratively within a large team. The company emphasizes innovation, teamwork, and customer-focused support, offering a challenging and rewarding environment.

Requirements

  • Minimum 3 years of experience in a professional enterprise-level technical support role
  • Ability to work a 8am-5pm rotation
  • Strong technical troubleshooting skills
  • Experience supporting both hardware and software products
  • Bachelor’s Degree in Computer Science or related field
  • Fluent in Portuguese (preferred)
  • Self-motivated and able to work independently

Benefits

  • Flexible Time Off
  • Wellness Resources
  • Team Events
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