Technical Success Manager

Stainless
New York, NY
Category Engineering
Job Description
As a Technical Success Manager at Stainless, you'll drive the success for our most important customers, including Cloudflare, Google, Anthropic, and OpenAI, while building relationships and managing complex technical relationships.

Requirements

  • Technical background (engineering, computer science, or similar)
  • Experience in technical account management, customer success, solutions engineering, or support engineering
  • Exceptional organizational and communication skills
  • Strong technical troubleshooting skills
  • Experience with escalation management and conflict resolution

Benefits

  • Competitive salary
  • Generous equity grants
  • Great healthcare coverage options
  • Paid commuter benefits
  • Paid team lunch/meals during workdays
  • Flexible PTO
  • 3 weeks of company-wide vacation a year
  • Flexible WFH and 1 month fully remote per year
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