Technical Support Agent

Cirrus Systems, Inc.
Dallas, TX
Job Description
The Technical Support Agent provides fast, effective, and professional support to customers and installers of Cirrus products via phone and email, facilitating a frictionless product experience.

Requirements

  • Strong organizational skills, problem-solving, and attention to detail
  • Exceptional phone etiquette
  • The ability to manage multiple priorities and be comfortable working under pressure
  • Self-motivated and able to work in a team environment
  • A technical mindset with a passion to learn about and understand our product
  • Excellent written and verbal communication skills to deal effectively with internal and external contacts

Benefits

  • Competitive hourly rate
  • Benefits package
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