Technical Support Analyst

Shamrock Trading Corporation
Overland Park, KS
Job Description
Shamrock Trading Corporation is seeking a Technical Support Analyst I to provide world-class system and application support to internal and external customers. The ideal candidate will have a strong technical and customer service background, a passion for automation, and a high aptitude for problem-solving.

Requirements

  • BA/BS degree in a technical field or evidence of exceptional ability
  • 1+ years in a technical customer and desktop support role
  • Advanced troubleshooting knowledge and ability
  • Fundamental knowledge of Office 365 and Active Directory
  • Well versed in general IT technologies and best practices

Benefits

  • Training and Development: Ongoing training and professional development opportunities
  • Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents, and gym benefits
  • Financial: Generous company 401(k) contributions and employee stock ownership after one year
  • Work-Life Balance: Competitive PTO and work from home opportunities after an introductory period
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