Role OverviewThe Technical Support Chemist is responsible for performing on-site installations and training of instrumentation at customer sites, troubleshooting issues over the phone or via email, and researching possible products to recommend and sell to customers.
What You Will Do
On-site & virtual installations and trainings, telephone and email troubleshooting, assist in development of methods, instrument and software testing, create customer describing procedures, special projects, advise customers on instrumentation and methods, perform diagnostics on in-house instruments, instrument maintenance, assist technical sales, assist with sales and marketing strategies, attend conferences and exhibitions.
Why It Might Be a Fit
The ideal candidate is a strong researcher, detail-oriented in maintaining records, and familiar with lab maintenance and cleaning. Must be able to obtain a passport and hold a valid and insurable driver license.
Requirements
- Bachelor’s degree or higher in Chemistry or closely related field
- Ideally have experience in water/wastewater laboratory
- Good analytical chemistry laboratory skills
- Ideally familiar with analyses techniques such as BOD, COD, Metals, Inorganic nutrient analysis
- Ideally have worked with discrete, flow analyzers (FIA, SFA) and/or BOD robotics
- Excellent communication skills
- Ability to work in a fast-paced environment as a part of a team to accomplish common goals
Benefits
- Health
- Dental
- Holiday
- Vacation
- 401K with match
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