Technical Support Engineer - L2

Varonis
Any Location, NC
Category Engineering
Job Description
Varonis is seeking a self-driven Technical Support Engineer to join their team. The ideal candidate will be able to go beyond the usual break/fix routine and drive innovation that keeps customers raving while protecting their data.

Requirements

  • Experience with SaaS Platforms
  • Understanding of cloud architectures and IAM solutions
  • Deep understanding of SaaS-specific security challenges
  • Familiarity with firewalls, VPNs, IDS/IPS, and network protocols
  • Experience in troubleshooting network-related issues in a SaaS environment
  • Analytical Thinking
  • Strong initiative in identifying potential issues before they become critical
  • Ability to think critically and solve complex problems
  • Strong troubleshooting skills
  • Effective Communicator
  • Strong communication and interpersonal skills
  • Adaptability
  • Growth Oriented
  • Resilience
  • Customer-Centric Mindset
  • Empathy & Patience
  • Natural Leader
  • Time Management and Prioritization
  • Battle-Tested

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Tuition Reimbursement
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