Technical Support Engineer - SF

CodeRabbit
Boston, CA
Remote
Job Description
CodeRabbit is an innovative research and development company focused on building human-machine collaboration systems. We seek a Technical Support Engineer to join our growing customer support organization.

Requirements

  • At least 2 years of experience in technical support, software engineering, or another customer-facing, technical role
  • Excellent communication skills: business fluency in spoken and written English
  • Customer Obsession: a passion to deliver a high-quality customer experience
  • Experience with modern ticketing and customer support systems
  • Excellent problem-solving skills with the ability to debug complex technical issues

Benefits

  • Competitive salary
  • Equity
  • Benefits
  • Professional development opportunities
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