Role OverviewJoin our team as a Technical Support Engineer, delivering excellent support to our Credit Union Solutions clients. This position uniquely blends system administration with hands-on technical and production support across both hosted and on-premise environments.
What You Will Do
Troubleshoot complex issues, analyze system logs, manage batch processes, and work with command-line tools across Linux, Unix, and AIX servers. Manage incoming cases, provide critical technical support to ensure the stability, performance, and reliability of mission-critical systems.
Why It Might Be a Fit
We're looking for someone with a strong commitment to excellence, a customer-centric mindset, and a self-motivated approach. This team operates in a 24/7/365 environment, offering a dynamic opportunity to grow your technical expertise while making a meaningful impact on client success.
Requirements
- A minimum of 2 years of experience gained through hands-on work or academic training, in IT, or experience working in a financial institution or FinTech.
- Must have experience with Unix or Linux.
- Must be able to work in an on-call rotation.
Benefits
- Comprehensive benefits designed to support your physical, mental, and financial health
- Equal opportunity employer
- Inclusive culture
- Sustainability and community impact
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