Technical Support Engineering Manager

Microsoft
Chicago, WA
Category Engineering
Job Description
Microsoft CE&S is seeking a Senior Support Engineering Manager to lead a team of support engineers, responsible for resolving customer technical issues. This role involves managing the customer relationship, enabling team performance, and driving Microsoft Product Improvement. The position offers flexibility and the opportunity to grow within a company mission-driven by respect, integrity, and accountability.

Requirements

  • 5+ years operational excellence, delivery management, account management, sales, or vendor management experience OR equivalent experience
  • 3+ years operational excellence, delivery management, account management, sales, or vendor management experience OR equivalent experience
  • 1+ year(s) of people management experience (at least three direct reports)
  • English Language: fluent in reading, writing and speaking.
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